Soriana: Omnichannel E-commerce + OMS + SAP Retail
Client Profile
Unify the digital operation of 800+ stores with real-time inventory and zero downtime during peak seasons.
The Challenge
The lack of a unified digital channel cost millions in lost sales during peak seasons and created friction in the customer experience.
800+ physical stores without a unified digital channel or real-time inventory
Fragmented legacy systems preventing omnichannel operations
Peak seasons (Buen Fin, Christmas) required high availability without downtime
Returns and exchanges process disconnected between online and in-store channels
The Solution
Agile Scrum with 2-week sprints. Incremental deliveries validated by the Soriana team at each sprint review.
B2C e-commerce platform with microservices architecture on Azure
Custom OMS (Order Management System) with intelligent routing logic
Real-time SAP Retail integration via RESTful APIs for inventory and pricing
Distributed Redis cache for product catalog and user sessions
Real-time monitoring dashboard with automated alerts
CI/CD pipeline with blue-green deployments for zero downtime
Technology Stack
Results
Project Timeline
Discovery and architecture
4 weeksRequirements gathering, SAP integration mapping, cloud architecture definition.
E-commerce + OMS MVP
8 weeksB2C portal development, order engine and checkout flow.
SAP Retail integration
6 weeksReal-time inventory APIs, pricing and catalog synchronization.
QA, stress testing and go-live
6 weeksLoad testing for peak seasons, security hardening and deployment.
"The platform iTechDev built allowed us to scale our digital operation without compromising the stability our customers expect."
Your project could be the next success story
Free 30-minute technical diagnostic with our architecture team.