SAP Integrations
CPI/BTP, RFC, IDoc, middleware and SAP-Salesforce bridges. We connect SAP to any system without breaking standards or compromising your operational stability.
ARIA monitors your integration health in real time, detects data volume anomalies and predicts failures before they impact the business.
Problems we solve
Poorly designed integrations are the number one cause of inconsistent data and broken processes in SAP enterprises.
Unmaintainable point-to-point integrations
Direct connections between SAP and other systems that break with every update. No monitoring, no logs, no way to quickly diagnose failures.
Duplicated and desynchronized data
Customer, material and price masters that do not match between SAP, CRM and e-commerce. Each system has its own version of the truth.
Unsupported legacy middleware
PI/PO at end of life, obsolete SAP XI, or custom middleware with no documentation and nobody to maintain it reliably.
EDI with constant errors
Electronic data interchange with customers and suppliers that fails silently, generates duplicate orders and delays the supply chain.
APIs without governance or security
Exposed endpoints without proper authentication, no rate limiting, no versioning. A security and operational stability risk.
No data flow visibility
Nobody knows how many messages are processed, how many fail or where the bottleneck is. Problems are detected when the user reports them.
Integration capabilities
SAP CPI / Integration Suite
Cloud-to-cloud and cloud-to-on-premise integrations with iFlows, content packages and native monitoring.
IDoc, BAPI & RFC
Development and optimization of classic SAP interfaces for reliable synchronous and asynchronous communication.
SAP-Salesforce Bridge
Real-time bidirectional integration of accounts, opportunities, orders and billing between both platforms.
PI/PO to CPI Migration
Phased migration of PI/PO interfaces to SAP Integration Suite with assessment, prioritization and comprehensive testing.
REST/OData APIs
Publishing APIs from SAP for consumption by external apps, web portals and mobile applications.
Monitoring & Alerting
Interface health dashboards with proactive alerts, automatic retry and centralized logs.
Master Data Integration
Master data synchronization (customers, materials, prices) with golden record and defined conflict rules.
EDI / Electronic Interchange
EDI configuration with trading partners using ANSI X12, EDIFACT and custom mappings for orders and invoices.
API Management & Security
API governance with SAP API Management: OAuth2 authentication, rate limiting, versioning and analytics.
Event-Driven Architecture
Event-based integrations with SAP Event Mesh for decoupled and scalable architectures.
ARIA
Intelligent integration monitoring with AI
ARIA analyzes traffic patterns in your integrations, detects message volume anomalies, predicts failures before they occur and generates contextual alerts. Reduces incident detection time from hours to minutes.
Integration methodology
Integration Mapping
We document all existing interfaces, data flows, volumes, current SLAs and critical failure points.
Integration Architecture
We design the target architecture: hub vs. point-to-point, sync vs. async, error handling, retry policies and governance.
Interface Development
We implement integrations with validated mappings, transformations and business logic in the integration layer.
End-to-End Testing
Complete integration testing including load, volume, error handling, retry and data validation at destination.
Go-Live & Monitoring
Production activation with 24/7 monitoring, health dashboards, runbooks and 30-day post-go-live support.
Operations & Continuous Improvement
Monthly performance reports, interface optimization, mapping updates and proactive escalation.
Tech stack
| Category | Technologies |
|---|---|
| SAP Middleware | SAP CPI, SAP PI/PO, SAP Integration Suite |
| Protocols | IDoc, RFC, BAPI, OData, REST, SOAP, SFTP |
| Formats | JSON, XML, CSV, EDIFACT, ANSI X12, Flat File |
| Platforms | SAP BTP, Salesforce, MuleSoft, Azure Integration |
| API | SAP API Management, OAuth2, API Key, Certificates |
| Events | SAP Event Mesh, Webhooks, Message Queues |
| Monitoring | CPI Monitoring, Alert Notification, Dashboards |
| EDI | ANSI X12, EDIFACT, AS2, VAN, Partner Profiles |
Success stories
Reference case
Grupo Bimbo
SAP-eCommerce integration for 12 Latin American countries with bidirectional inventory, price and order synchronization. Processing 2M+ daily transactions with sustained 99.99% uptime.
Reference case
Nemak
Migration of 45 PI/PO interfaces to SAP CPI with zero downtime. Integration with production, quality and logistics systems across 8 manufacturing plants in Mexico and USA.
Reference case
Liverpool
Bidirectional SAP-Salesforce bridge for 600+ stores with real-time customer, order and return synchronization. 70% reduction in order processing errors.
iTechDev vs. traditional integration
| Feature | iTechDev | Others |
|---|---|---|
| Centralized hub architecture | Varies | |
| Proactive 24/7 monitoring | Varies | |
| Error handling with automatic retry | Varies | |
| Complete mapping documentation | Varies | |
| Load and volume testing | Varies | |
| PI/PO to CPI migration included | Varies | |
| API governance and security | Varies |
Deliverables
Industries we serve
Frequently asked questions
Can you migrate our PI/PO to CPI?
Yes. We have experience migrating PI/PO to SAP Integration Suite. We evaluate each interface, prioritize by criticality and migrate in phases to minimize risk with zero downtime.
Do you integrate SAP with Salesforce?
Yes. We are partners of both. We implement bidirectional SAP-Salesforce bridges for accounts, opportunities, orders and billing with real-time synchronization.
What happens if an interface fails in production?
Every integration includes error handling, automatic retry with exponential backoff, alerts and monitoring dashboard. If there is an incident, we detect it before the end user.
How long does a typical integration take?
Simple integrations (IDoc/BAPI): 2-4 weeks. Complex (CPI with multiple systems): 6-12 weeks. Includes end-to-end testing and go-live with monitoring.
Do you support e-commerce integrations?
Yes. We integrate SAP with Shopify, Magento, VTEX, SAP Commerce Cloud and custom platforms. We synchronize inventory, prices, orders and shipping status in real time.
Can you implement EDI with our trading partners?
Yes. We configure EDI with ANSI X12 and EDIFACT formats for automatic exchange of orders, confirmations, invoices and shipping notices with retailers and suppliers.
Connect SAP with your entire ecosystem
Free integration assessment. We evaluate your landscape and propose architecture in 30 minutes.