Three representative cases from the 100+ enterprise projects delivered by our software factory from Monterrey. Each case includes the real challenge, the deployed solution, metrics verified 6 months post go-live and the complete tech stack.
Retail chain · 800+ stores in México
Soriana operated 4 operational silos: e-commerce disconnected from in-store inventory, manual order management with no clear fulfillment rules, transport and delivery without orchestration between stores/DCs, and fragmented payment processing across multiple acquirers that didn't reconcile with SAP. Result: 3M+ orders/month going out fine, but with zero visibility and errors discovered days later.
Custom OMS (Order Management System) to orchestrate omnichannel orders with configurable fulfillment rules (nearest store, DC, click & collect, same-day). Integrated TMS (Transport Management System) for transport/delivery planning and execution, including last-mile and traceability. Unified payment gateway integrated with SAP that auto-reconciles every transaction against the ERP. All connected to SAP Retail and SAP S/4HANA via MuleSoft with inventory synced every 5 minutes.
iTechDev delivered in months what other integrators quoted at years. We went from 4 operational silos to OMS, TMS and payment gateway working as one. Today the business sees in real time what it used to discover days later.
Commercial flooring manufacturer · 15,000 employees
HR management for 15,000 employees ran on spreadsheets and country-local systems with no single source of truth. Commercial flooring quoting took 5 days due to SKU complexity, volume discounts, factory lead times and channel rules. No cross-country traceability between US and México operations; every payroll audit raised recurring findings.
Full SAP SuccessFactors rollout (Employee Central, Recruiting, Performance & Goals, Learning) as single talent master for US + México. In parallel, Salesforce CPQ with product rules, guided configurator and multi-level approvals for complex orders. MuleSoft synced SuccessFactors ↔ Salesforce Sales Cloud ↔ SAP S/4HANA financial to close the lead-to-cash cycle.
For the first time we have one place to see our 15,000 employees and one flow to quote commercial flooring. iTechDev managed multi-country complexity without excuses. Payroll passed its first audit with zero findings — that alone justifies the entire project.
Logistics · Proprietary transport-planning methodology
Certior has a proprietary methodology for logistics and transport planning that they were running in Excel + manual processes. Onboarding a new client meant reconfiguring spreadsheets, business rules lived in the operations team's heads, and scaling to more fleets or clients was unviable. No real-time operational visibility, reports took days, and decision traceability was nonexistent.
Custom web platform (Next.js + Node.js + PostgreSQL on Azure) that digitizes Certior's full methodology. No-code configurable rules engine so the operations team can set up each client and fleet without development. Native multi-tenant for multiple clients and fleets running simultaneously. Real-time operational dashboards (assignment, routing, KPIs). Audit logs to trace every methodology decision.
iTechDev didn't come to sell us software. They came to understand our methodology and build the tool that runs it. Today we operate without Excel, my team onboards new clients in an afternoon, and operational traceability is total.
8 years delivering Salesforce, SAP, AI and Cloud for Mexican and US enterprises. Tell us your challenge — we respond with an actionable plan and a realistic investment range.