Retail Consulting & Digital Transformation
Omnichannel strategy, operational diagnostics and technology roadmap for retailers who need to compete in the digital market without losing physical store efficiency.
The problem
Digital operation disconnected from store
E-commerce, physical inventory and POS operate as independent systems. The customer sees one price online and another in store. Sales staff don't know what's in the digital warehouse.
No unified data visibility
Sales by channel, customer behavior and product performance in silos. Decisions are made with Excel and intuition, not data.
Aggressive digital competition
Amazon, Mercado Libre and D2C brands capture share. Without a clear omnichannel strategy, the gap widens every quarter.
Our solution
Methodology
360 Diagnostics
We evaluate current processes, technology, data and CX. We identify gaps and opportunities with industry benchmarks.
Strategy & roadmap
We define the target vision, prioritize initiatives by impact/effort and build the 12-24 month roadmap.
Quick wins + foundations
We execute first quick wins while building technology foundations for major transformations.
Scaling & optimization
We expand in phases, measure KPIs at each stage and continuously optimize based on real operational data.
Tech stack
Reference case
Soriana
Strategic consulting for Soriana's digital transformation: 800+ stores, SAP-eCommerce integration, omnichannel experience optimization. Result: +18% digital conversion and -40% incident resolution time.
Frequently asked questions
How long does a retail consulting project last?
Initial diagnostics takes 4-6 weeks. Complete roadmap with strategy: 8-12 weeks. Implementation depends on scope but typically 6-18 months.
Do you only work with large retailers?
Our sweet spot is retailers with 50+ stores or e-commerce with $1M+ USD annual sales. But we evaluate each case by its transformation potential.
Do you implement technology or only advise?
Both. We are consultants AND a software factory. We design the strategy and execute it with our engineering team. No handoff to third parties.
What e-commerce platforms do you recommend?
Depends on the case. VTEX and Salesforce Commerce for enterprise. Shopify Plus for rapid growth. Custom headless for specific needs. We evaluate during diagnostics.
Your retail needs a clear digital strategy
Free 30-minute omnichannel assessment. We identify the 3 highest-impact opportunities.