TMS for Retail & Last Mile
Transportation Management System with route optimization, fleet management, real-time tracking and last-mile orchestration for e-commerce and retail.
The problem
Shipping costs that destroy margin
Without route optimization, every delivery costs more than necessary. Half-loaded vehicles, inefficient routes and constant redeliveries.
No delivery chain visibility
The customer asks "where is my order?" and you have no answer. Carriers operate as a black box. No tracking, no ETAs, no control.
Manual carrier and route management
Route assignment in Excel, communication via WhatsApp, paper proof of delivery. Scaling the operation is impossible.
Our solution
Methodology
Logistics diagnostics
We map current operations: volumes, zones, cost per shipment, redelivery rates, providers and pain points.
TMS design
We define architecture: routing engine, integrations, data model, assignment rules and target KPIs.
Progressive implementation
Phase 1: route optimization and tracking. Phase 2: carrier management and digital POD. Phase 3: advanced orchestration.
Operation & continuous improvement
Production monitoring, routing algorithm adjustment based on real data and cost-per-delivery optimization.
Tech stack
Reference case
Soriana
We implemented the TMS for Soriana e-commerce last-mile operations. Optimization of 800+ daily routes, real-time customer tracking and 30% reduction in digital operation logistics costs.
Frequently asked questions
Does it integrate with our SAP?
Yes. We integrate with SAP MM, SD and TM. Orders automatically flow from OMS to TMS and back to SAP with delivery status and costs.
Does it work with own fleets and third parties?
Yes. The TMS manages own fleet with GPS and third parties via API or portal. You can compare costs and performance between both from a single dashboard.
How long does implementation take?
MVP with route optimization and tracking: 3-4 months. Full implementation with advanced orchestration: 6-9 months. Depends on number of integrations and operational complexity.
Can the end customer track their order?
Yes. We include tracking page with dynamic ETA, notifications via WhatsApp/SMS/email and digital proof of delivery with photo and signature.
What optimization algorithms do you use?
We combine VRPTW (Vehicle Routing Problem with Time Windows), geographic clustering and machine learning for time prediction. Algorithms adjust with real operational data.
Optimize your last-mile logistics
Free logistics assessment. We show you how much you can save with route optimization.