Comprehensive Privacy Notice

1. Identity and Address of the Data Controller

ITECHDEV MX S.A. de C.V. (hereinafter "iTechDev"), with RFC (Tax ID) IMX181106VB0, located at San Antonio 2324, Col. Lomas de San Francisco, C.P. 64710, Monterrey, Nuevo León, México, is the data controller responsible for the processing of your personal data in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

2. Personal Data Collected

We collect the following categories of personal data:

• Identification data: Full name, job title, company, email address, phone number.
• Contact data: Email address, WhatsApp number, office phone.
• Browsing data: IP address, browser type, pages visited, visit duration, cookies, device identifiers.
• Professional data: Company, industry, technology needs described in contact forms.

We do not collect sensitive personal data (health data, ethnic origin, religious beliefs, sexual preference, biometric data).

3. Purposes of Data Processing

Primary purposes (necessary):

• Respond to contact, quote, or information requests.
• Provide contracted consulting and software development services.
• Prepare commercial proposals and contracts.
• Billing and tax compliance.
• Follow up on the commercial relationship.

Secondary purposes (optional):

• Send communications about new services, events, or educational content.
• Conduct satisfaction surveys.
• Statistical analysis and website improvement.

If you do not wish your data to be processed for secondary purposes, you may communicate this to privacidad@itechdev.com.mx.

4. Data Transfers

Your personal data may be transferred to:

• iTech Corp LLC (Texas, EE.UU.): Affiliated company, for project coordination with US-based clients.
• Google LLC (Google Analytics 4): For statistical analysis of website usage.
• Chatwoot: For managing live support conversations.
• Cal.com: For scheduling appointments and meetings.

These transfers do not require your consent under Article 37 of the LFPDPPP, as they are necessary for the legal relationship between you and the controller, or between companies of the same group.

5. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, send your request to:

6. Revocation of Consent

You may revoke your consent for the processing of your personal data by sending your request to privacidad@itechdev.com.mx with the subject "Consent Revocation". We will process your request within 20 business days.

7. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. We use:

• Google Analytics 4 (GA4): Analytics cookies to understand how you use our website.
• Chatwoot: Functional cookies to maintain your live chat session.

For more details about the cookies we use, please refer to our Cookie Policy.

8. Changes to this Privacy Notice

We reserve the right to modify this Privacy Notice at any time. Any modifications will be published on this same page with the last update date. We recommend reviewing this notice periodically.

9. Competent Authority

If you believe your right to personal data protection has been violated, you may file a complaint with the National Institute of Transparency, Access to Information, and Personal Data Protection (INAI). For more information visit www.inai.org.mx.

10. Contact