Retail and E-commerce Software Solutions

Omnichannel platforms, B2B/B2C e-commerce, SAP-Salesforce integration, OMS and CRM for retailers operating at scale. 15+ retailers trust us.

15+

Retailers served

99.99%

Guaranteed SLA

-40%

Logistics costs

Real challenges in your industry

After 8+ years and 100+ projects, we know these problems first-hand.

E-commerce disconnected from ERP

Your online store does not sync inventory, pricing or orders with SAP or your core system. Returns take days and you lose sales due to phantom stock.

73% of Mexican retailers report synchronization issues between channels (IDC 2025)

Zero omnichannel visibility

You do not know in real time what sells in physical stores vs online. Reports arrive late and restocking decisions are made blindly.

Companies with omnichannel visibility increase conversion by +18% (McKinsey)

Unacceptable customer service times

Support tickets and claims pile up. Without an integrated CRM, each agent works in silos and the customer repeats their story on every channel.

Soriana reduced resolution time by -40% after integrating their CRM with OMS

How we solve it

Specialized services for your industry, backed by 100+ delivered projects.

B2B/B2C E-commerce

E-commerce platforms integrated with ERP, real-time inventory and optimized checkout.

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SAP Retail + OMS Integration

Bidirectional synchronization between your e-commerce, SAP and order management systems.

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Salesforce CRM for Retail

360-degree customer view, marketing automation, omnichannel customer service.

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AI: Recommendations & Pricing

Recommendation engines, dynamic pricing, predictive demand analysis.

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Omnichannel Dashboard

Real-time visibility of sales, inventory and KPIs across all channels.

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Case study

Soriana — Digital Transformation at Scale

Soriana

E-commerce platform integrated with SAP and OMS for the largest supermarket chain in northern México. System processing millions of daily transactions with 24/7 availability.

800+

Connected stores

3M+

Transactions/day

99.99%

Guaranteed uptime

+18%

E-commerce conversion

View full case study→

Technology stack

Technologies we use in projects for this industry.

SAP RetailSAP S/4HANASalesforce Commerce CloudSalesforce Service CloudReactNext.jsNode.jsAzurePostgreSQLRedisElasticsearchDockerKubernetes

Frequently asked questions

How long does it take to integrate my e-commerce with SAP?

Depending on complexity, between 3 and 6 months for a complete integration with synchronized inventory, pricing and orders. We deliver in 2-week sprints with visible results from the first month.

Do you work with Shopify, Magento or other platforms?

Yes. We integrate with Shopify Plus, Magento, Salesforce Commerce Cloud and custom platforms. The choice depends on your volume, catalog and customization needs.

Can you guarantee uptime for peak seasons like Black Friday?

Yes. Our architectures support auto-scaling on Azure/AWS. For Soriana we guarantee 99.99% SLA even during high-traffic events with 3M+ daily transactions.

What about my current system? Do you have to replace everything?

No. We work with incremental integrations. We connect your current ERP with new digital channels without disrupting your daily operation.

Transform your operations today

Free 30-minute technical assessment. Formal proposal with fixed budget in 48 hours.

✓ Guaranteed fixed budget✓ Deliverables every 2 weeks✓ 100% client-owned code

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