Software factorySOFTWARE FACTORY

Data engineering and BI: a single source of truth to decide with data

We connect your systems (ERP, CRM, e-commerce, spreadsheets) into a data warehouse, model the data and build dashboards everyone actually looks at. No more "the ERP says one thing and the CRM another". In your cloud (Azure/AWS), with the infrastructure and code 100% yours.

CMMI Level 2
5.0★ on Clutch
200+ projects
Code 100% yours · MTY + Texas

Data engineering is the discipline of moving, cleaning and organizing your data so it serves decisions.

We ingest information from your sources with ETL/ELT pipelines, consolidate it into a data lake or data warehouse, model it so it makes business sense, and expose it in BI dashboards. The result is a single source of truth: the same number in finance, sales and operations, updated automatically and without building reports by hand in Excel.

Why iTechDev

Fixed budget

Scope and price defined before we start. No hourly billing, no ambiguous scope.

Code 100% yours

All code and configuration are your property from the first commit. No vendor lock-in.

Progress every 2 weeks

Live functional demos each sprint. You see real progress, not a months-long black box.

Engineering with process

CMMI Level 2, 5.0★ on Clutch and 200+ projects. Nearshore team in Monterrey + Texas, in your time zone (CST).

When you need it

Your data lives in silos: each system (ERP, CRM, e-commerce, payroll) has its own database and nobody cross-references them.
You build reports by hand in Excel every month — hours of copy, paste and reconcile that repeat and break.
The numbers don't add up: the ERP says one thing, the CRM another and the director's report a third.
There is no single dashboard; each area presents its own figures and meetings turn into arguments about whose data is right.
You want real analytics — trends, cohorts, prediction — but your data is too scattered to even start.
You've accumulated a lot of information and the feeling that you're not using it to make better decisions.

What's included

Ingestion and ETL/ELT

Connectors to your sources (ERP, CRM, SQL/NoSQL databases, APIs, files and spreadsheets) that extract data in batches or streaming, without touching your production systems.

Data lake / warehouse

A central repository — data lake for raw data, warehouse for analysis-ready data — in your cloud (Azure, AWS) or on PostgreSQL/Snowflake, sized to your volume.

Data modeling

Dimensional design (facts and dimensions) with dbt: clear definitions of "what a customer is", "what a sale is" and "what counts as an asset", versioned and documented.

Orchestrated pipelines

Automated flows with Airflow that run on schedule, retry on failure and alert when something breaks. No manual processes that depend on one person.

BI dashboards

Dashboards in Power BI or Metabase with the indicators that matter to each area, filters by period and region, and role-based access. Built to decide, not just to look at.

Data quality and governance

Automated consistency tests, gap and duplicate detection, a data catalog, domain ownership and access control. A source of truth is only useful if it is trustworthy.

Data observability and lineage

Pipeline monitoring (freshness, volume, schema), alerts when a load fails or arrives late, and lineage showing which source and transformation each number came through. So when someone asks "where does this figure come from?", there is a traceable answer.

Data activation (reverse ETL)

When you need it, we push modeled data back into operational tools — CRM, marketing platform, ERP — so a segment or a score computed in the warehouse reaches where action happens, not just a dashboard someone looks at.

How we work

1

Source and business-question discovery

We map where your data comes from and, above all, what decisions you want to make with it. Without those questions there is no useful dashboard. Deliverable: a source inventory, agreed indicators and a fixed-budget scope.

2

Architecture and data model

We define the architecture (lake, warehouse, orchestration) in your cloud and the dimensional model. We agree on single definitions for each metric before moving a single row of data. Deliverable: an architecture diagram, the dimensional model and a metrics dictionary validated by the business.

3

Pipelines and ingestion

We build the connectors and the ETL/ELT pipelines with dbt and Airflow. We load an initial history and leave the updates running automatically. Deliverable: orchestrated pipelines in production with their history loaded and quality tests active.

4

Dashboards and validation

We stand up the dashboards in Power BI or Metabase and validate them against your current numbers until they match. Deliverable: published per-area dashboards, reconciled with your figures, and a training session to read and filter them.

5

Quality, governance and observability

We turn on the quality tests, the catalog, access control and pipeline monitoring with alerts. Deliverable: a data catalog with domain owners, quality tests, and freshness alerts operational.

6

Handover and evolution

We hand over the code, infrastructure as code and documentation, and leave a prioritized backlog of new metrics. Deliverable: the full repository in your cloud, an operations runbook and 90 days of support — 100% yours, no vendor lock-in.

Tech stack

The tools and platforms we build it with — chosen for your problem, not for hype.

PythonSQLPostgreSQLSnowflakeBigQuerydbtAirflowSparkKafkaFivetranPower BILookerMetabaseAzure Data Factory

Frequently asked questions

Can you build it in my own cloud (Azure or AWS)?

Yes. We work on Azure and AWS, the clouds where we have the most experience, and the data stays in your own subscription. All infrastructure is defined as code (Terraform) and is 100% yours: if you switch providers tomorrow, you take everything without depending on us.

Does it connect with my current systems (ERP, CRM, e-commerce)?

Yes. Ingestion runs through connectors and APIs into your sources — ERP, CRM, e-commerce, SQL/NoSQL databases, files and spreadsheets — in read-only mode, without modifying or putting your production systems at risk. If a source has no API, we read from its database or from scheduled exports.

How long does it take to be ready?

It depends on the number of sources and how clean the data is. A first warehouse with a couple of sources and a set of dashboards usually takes 6 to 12 weeks; integrations with many systems or very messy data take longer. We define it with fixed scope and budget in the assessment, and deliver in phases so you see value early.

Do I need real-time processing, or is batch enough?

Most business reporting is solved very well with batch loads every hour or every day — simpler, cheaper and easier to maintain. Real-time (streaming) makes sense when a decision cannot wait minutes, like operational monitoring or fraud detection. We recommend what your case needs, not what sounds more impressive.

What about data quality if my sources come in "dirty"?

That's normal and we plan for it. The pipelines include cleaning, deduplication and automated consistency tests, and the catalog makes clear what each data point means and who owns it. When bad data comes from the source, we flag it: the system improves trust in the numbers, but the root fix sometimes lives in the process that captures that data.

Do I own the code and infrastructure?

Yes, 100%. The dbt models, Airflow DAGs, dashboards and infrastructure as code (Terraform) live in your repository and your cloud from the first commit. We work with a CMMI Level 2 certified process: if tomorrow you want to run it with your own team or another provider, you have everything you need, with no vendor lock-in.

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