Software factorySOFTWARE FACTORY · UX/UI DESIGN

UX/UI design people understand — and your team can actually build

User research, information architecture, wireframes, interactive prototypes, design systems and interface design — all connected to development from day one. No pretty screens that later "can't be built".

CMMI Level 2
5.0★ on Clutch
200+ projects
Code 100% yours · MTY + Texas

UX/UI design defines how your product looks, feels and works before a line of code is written.

We start by understanding your real users (research), organize the content (information architecture), sketch the flow (wireframes), make it tangible (interactive Figma prototype) and standardize it (design system). We do it inside the same team that builds the software, so every design decision is technically feasible and reaches the code without getting "lost in translation". The design is yours: Figma files, design system and assets, 100% the client's.

Why iTechDev

Fixed budget

Scope and price defined before we start. No hourly billing, no ambiguous scope.

Code 100% yours

All code and configuration are your property from the first commit. No vendor lock-in.

Progress every 2 weeks

Live functional demos each sprint. You see real progress, not a months-long black box.

Engineering with process

CMMI Level 2, 5.0★ on Clutch and 200+ projects. Nearshore team in Monterrey + Texas, in your time zone (CST).

When you need it

Your product works but people get lost, abandon steps or ask for help with things that should be obvious.
You have low conversion or low adoption and suspect the problem is the experience, not the marketing.
You're about to redesign an existing product and want to base it on evidence, not opinions.
Every new screen looks different because there is no design system or reusable components.
You're about to build something new and want to validate the flow with a prototype before investing in code.
Your dev team gets designs that later "can't be built" or change mid-sprint, and you need design that reaches the code without fighting technical reality.

What it includes

User research

Interviews, analysis of the current tool and review of usage data (Hotjar) to understand who uses the product and where they get stuck — not assumptions.

Information architecture & user flows

We organize the content and map the key user journeys before designing a single screen.

Wireframes

Low-fidelity structure of each screen to agree on "what goes where" fast and cheap, before visual design.

Interactive Figma prototype

Navigable screens that feel like the real product, to validate with users and stakeholders without writing code.

Design system

Tokens, components and reusable patterns (documentable in Storybook) so the product is consistent and fast to build.

Handoff to development

Specs, measurements, states and assets ready for the team that builds — we are the same team, so there is no "this can't be done".

Usability testing

Validation of the prototype with real users (Maze) to fix before coding, where a change costs minutes instead of weeks.

How we work

1

01 · Discovery

We understand the business goal, the users and the technical context. We review what already exists and usage data to find the real problem, not the symptom. Deliverable: research findings and agreed design objectives.

2

02 · Architecture

We define information architecture, user flows and wireframes. We agree on structure and journeys before investing in visual design. Deliverable: a flow map and wireframes of the key screens.

3

03 · Design

High-fidelity interface design and design-system build, in parallel with the development team to guarantee everything is buildable. Deliverable: high-fidelity screens and a design system with tokens and components.

4

04 · Validation

Interactive prototype + usability testing with real users (Maze). We iterate on evidence, not opinions. Deliverable: a validated prototype and a usability report with prioritized changes.

5

05 · Handoff & support

We hand over specs, measurements, states and assets, and accompany the development team during implementation to answer questions in the moment. Deliverable: a complete handoff package and Figma files 100% yours.

Tech stack

The tools and platforms we build it with — chosen for your problem, not for hype.

FigmaFigJamMazeHotjarStorybookDesign TokensTailwind CSSFramerLottieWCAG 2.2Optimal WorkshopZeplinMiroUseberry

Frequently asked questions

Do you only design, or do you implement it too?

Both — and that's the difference. We are a software factory (CMMI L2, 200+ projects), so design is born inside the same team that builds it. You can hire us only for the UX/UI phase and take the design system to another provider, or stay with us through production. Either way the design is technically feasible: we don't hand over screens that later "can't be built".

How long does a UX/UI project take?

It depends on scope. A focused flow or the redesign of one section usually takes 2-4 weeks; a full product with research, architecture, design system and a validated prototype, 6-10 weeks. We define it with you during discovery, with clear scope and timeline before we start.

What deliverables do I get at the end?

The Figma files (wireframes, high-fidelity design and interactive prototype), the design system with its components and tokens, the handoff specs for development and the usability-testing report. Everything is 100% yours from day one, with no vendor lock-in.

Do you test with real users?

Yes. We validate the prototype with representative users using tools like Maze, and when there is a live product we review real behavior with Hotjar. The point is to fix on evidence before coding, when a change costs minutes instead of weeks of development.

Do you do design for products that already exist?

Yes. Many projects are redesigns: we start from your current product, usage data and user feedback to improve what you already have without reinventing everything. We prioritize changes by impact and deliver them in a design system so the development team applies them consistently.

Does the design account for accessibility?

Yes. We design with contrast, touch target sizes, clear hierarchy, visible focus and keyboard navigation in mind, aligned with WCAG 2.1 AA. Because we work inside the same factory that develops and tests accessibility, the design intent reaches the code and is validated in QA — it doesn't stay as a good intention on the Figma.

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